Audit

Every year NCOCC goes through a rigorous audit process and we have published these results below.

2016 Audit click here.

2015 Audit click here.

CIP

Every year NCOCC prepares a Comprehensive Improvement Plan (CIP) and makes it available to our users to review.

2017 CIP can be found by clicking here.

2016 CIP can be found by clicking here.

Feedback & Statistics

Each year, NCOCC conducts a survey of its users to get a more accurate picture of how users feel about our services.

Spring 2016 Survey is found here.

Spring 2015 Survey is found here.

2015 Survey Results (out of 5)

Help Desk Request Response time
4
Email response time
4
Phone Call response time
4
awareness of our services
4
Level of staff courtesy
4
Email response time
4
Quality of informational meetings
4
Quality of Training docs provided
4
Scheduled Meeting/Times to fit schedule
4
Knowledge and ability of instructors
4
ability of NCOCC to keep you abreast of emerging technologies
4
diversity of class offerings and/or meetings
4

Phone: 419-747-8660
Fax: 419-747-8680

North Central Ohio Computer Cooperative
1495 W Longview Ave, Suite 100
Mansfield, OH 44906