Audit

Every year NCOCC goes through a rigorous audit process and we have published these results below.

2016 Audit click here.

2015 Audit click here.

CIP

Each year NCOCC prepares a Comprehensive Improvement Plan (CIP) it can be reviewed below.

2017 CIP can be found by clicking here.

2016 CIP can be found by clicking here.

Feedback & Statistics

Each year, NCOCC conducts a survey, of its users, to find out how they feel about our services.

Spring 2017 Survey is found here.

Spring 2016 Survey is found here.

2017 Survey Results (Likert Scale 1-5)

Response time to Help Desk Requests
4
Response time to Emails
4
Response time to Phone Calls
4

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Staff is knowledgeable & capable at their job functions
4
Keeps members abreast of emerging technologies
4
Staff is courteous in addressing users' needs
4

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Members are aware of what NCOCC is, what we provide to the district, and support we offer
4

Phone: 419-747-8660
Fax: 419-747-8680

North Central Ohio Computer Cooperative
1495 W Longview Ave, Suite 100
Mansfield, OH 44906