- Data archival and retrieval support.
- Helpdesk support during normal business hours.
- Knowledgeable staff and resources to support business processes.
- Upgrade software and hardware to latest version promptly.
- Documentation for software procedures and guidelines.
- Software support for data-entry, data processing, data import/export, employee benefit reporting, personnel records, and salary projections.
- Support for applications and data management defined by the Ohio Department of Education and the State Auditor's Office.
- Electronic direct deposits.
- Periodic and timely in-service for end-of-year processing and closing of records.
- UDMS reportwriter/data extraction software.
- Spreadsheet support.
- Creation and use of additional user defined reports.
- Support and maintain payroll CD.
- Fiscal year and calendar year meetings and quarterly round tables.
- Training for systems and software procedures.
North Central Ohio Computer Cooperative
1495 W Longview Ave, Suite 100
Mansfield, OH 44906